Case study

Headache of the manager

Using mobile devices to dedicate job to housekeeping staff is kind of a common practice in the industry. However, frequent loss of these mobile devices become a big issue to the management. Sometimes the devices are in the middle of nowhere, in the peak season, management could only restock in order to keep the daily operation smooth.

Not even property loss, quite often the device battery are not fully charged to sustain a normal usage throughout a roster. This disrupts the busy housekeeping work especially in the industry peak season. Even when the devices are returned properly in the staff room, they are placed in a mess and not organised which makes it a pain to the management.

The Solution is lockers

After consulting Kidigi, the hotel’s management understands the advantage of using charging lockers. They do not have to be of the highest grade smart lockers. Simple charging lockers can already solve the hotel’s problem.

Cubby 28 charging locker now help in keeping staff devices stay charged when returned properly to the lockers . Devices are much organized and secured, while staff do not have to worry if their device battery can last til the end of their working hours.

Locker use concerns of the manager

Kidigi understands safety is of high concern. Therefore, Cubby 28 is designed to have auto cut-off function in order to prevent any over-heat problem. There’s also light indicator to show the charging status so the staff can always only choose those fully-charged device to work.

Cheers from the management

Apart from saving admin cost and lame device check-in/out paper work, the risks of device misuse and loss are much lower now. In addition, device utilisation is improved. The cost of restocking lost property drops. The management is happy with the placement of the lockers and recommend the industry peers giving the furniture a go.